Shipping Policy

Processing Time

All orders are processed within 2–4 business days.
Please note that processing times may be slightly longer during high-demand periods or new drops.

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Shipping Time

Once shipped, orders typically arrive within 3–7 business days depending on your location.

 

Shipping Rates

Shipping costs are calculated at checkout based on your location and order size.

 

Order Tracking

Once your order has shipped, you will receive a tracking number via email to monitor your delivery in real time.

 

Delays

Viva Visions is not responsible for shipping delays caused by carriers, weather, or other unforeseen circumstances once the package has been shipped.

 

Incorrect Address

Please ensure your shipping information is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

 

Lost or Stolen Packages

We are not responsible for lost or stolen packages once they have been marked as delivered. If this occurs, please contact your shipping carrier for assistance.

 

Contact

If you have any questions about your order, please contact us through our website or email.